At Assure Cosmetic Centre, you’re in the care of a highly skilled medical team.
Assure Cosmetic Centre is owned and operated by five Specialist Plastic Surgeons who operate the State’s largest private plastic surgery practice, the Western Australian Plastic Surgery Centre.
Our clinic is a state-of-the-art facility offering cosmetic surgery procedures, plus a complete range of advanced non-invasive, non-surgical cosmetic treatments.
Our Specialist Plastic Surgeons are members of the Australian Society of Plastic Surgeons.
Our qualified cosmetic nurses and dermal therapists are highly experienced and receive ongoing training to stay abreast of the very latest cosmetic techniques and technology.
If you are considering cosmetic surgery, the most important decision you will make is your choice of surgeon.
In Australia, Specialist Plastic Surgeons:
- Have trained in specialist plastic surgery for a minimum of five years and have at least 12 years’ medical and surgical education and experience;
- Are Fellows of the Royal Australasian College of Surgeons – look for ‘FRACS (PLAS)’ qualification after their name;
- Have undergone extensive training to perform invasive surgical procedures covering all aspects of cosmetic and reconstructive surgery, frequently undertaking fellowship training overseas with experienced plastic surgeons; and
- Are members of the Australian Society of Plastic Surgeons, recognised by the Royal Australasian College of Surgeons as the only legitimate professional body representing the field of cosmetic surgery in Australia.
At Assure, all our surgeons are Specialist Plastic Surgeons in full-time practice. They are also plastic surgery consultants at tertiary hospitals and are actively involved in postgraduate surgical training programs for the specialty of plastic and reconstructive surgery.
By comparison, there is not the same level of accreditation and training for doctors calling themselves ‘cosmetic doctors’. In Australia, any doctor can perform surgery and call themselves a ‘cosmetic doctor’. Consequently, the training, skills and experience of cosmetic doctors varies greatly.
For more information and recent media reports on this topic, click here.
For any cosmetic procedure, it is important to check that your surgeon is a Specialist Plastic Surgeon and is a member of the Australian Society of Plastic Surgeons.
Assure Cosmetic Centre originated with the opening of Assure Medispa in 2009 – Western Australia’s first medispa owned and operated by a team of Specialist Plastic Surgeons. This was followed in 2012 with the launch of the State’s first cosmetic breast clinic, Assure Breast Centre. In 2014, the two clinics were merged to become ‘Assure Cosmetic Centre’.
We only offer non-surgical treatments and products that are medically endorsed and have clinically-proven outcomes.
Non-surgical treatments are conducted in our clinic located at St John of God Hospital in Subiaco. Surgical procedures are scheduled typically after two consultations with a Specialist Plastic Surgeon and are performed in fully-accredited private hospitals.
No matter what cosmetic treatment or procedure you may be considering, the most important decision is your choice of surgeon and clinic, as it can greatly affect your end result.
If you are interested in a non-surgical skin treatment or an anti-ageing skincare consultation, please contact us to book your appointment. Deposits apply for certain bookings and are redeemable against the cost of any treatment or skincare product purchases. Any cancellations or changes require 24 hours’ notice.
In choosing Assure Cosmetic Centre, you can be confident that you will be cared for within a professional and compassionate environment.
Our practice embraces diversity and strives to create a safe and inclusive space for all patients, including those who identify as LGBTQIA+, and we are committed to providing compassionate and non-discriminatory care to everyone who seeks our services.
We believe that every individual deserves access to high-quality healthcare that respects their unique identities and experiences. We recognise that gender identity, sexual orientation, and other aspects of identity play a significant role in a person’s overall health and well-being. We are dedicated to offering personalised care that is considerate of each patient’s individuality and cultural background.
We welcome LGBTQIA+ patients and we are continually working to improve our practices and services to be more inclusive. Our commitment to this extends beyond our interactions with patients, as we are dedicated to fostering a diverse and supportive workplace for our staff, where everyone is treated with fairness, dignity, and respect.
We are proud members of ACON’s Welcome Here Project – when you visit us, say “Hi” and mention the Welcome Here project.
How to Make a Complaint
We are committed to providing our patients with the highest quality of care. If you have any concerns, questions, or complaints about your consultation, surgical or non-surgical procedure, or post-procedure care, please do not hesitate to let us know.
Step 1: Talk to us
The first step is to talk to your treating surgeon, cosmetic nurse or dermal therapist directly. They may be able to address your concerns immediately. If you are unable to speak to your them directly, you can speak to their office staff.
Step 2: Make a written complaint
If you are unable to resolve your complaint with your surgeon, cosmetic nurse or dermal therapist, you can make a written complaint to us. Please include the following information in your complaint:
- Your name, contact information, and the date of your complaint
- A description of your complaint
- Any relevant supporting documentation
You can send your complaint to the following address:
The Complaints Officer
C/- Western Australian Plastic Surgery Centre
Suite 215, St John of God Medical Centre
25 McCourt Street
SUBIACO WA 6008
Or via email.
Step 3: Contact an external agency
If you are still not satisfied with the outcome of your complaint, you can contact an external agency for assistance. These agencies can investigate your complaint and make recommendations for how it can be resolved.
- Health and Disability Services Complaints Office (HaDSCO)
- Australian Health Practitioner Regulation Agency (AHPRA)
We value your feedback and appreciate your patience as we work to resolve your complaint.